Refund Policy

Subscription plans are purchased through Stripe Checkout. The checkout flow presents the current plan and billing details; an available coupon may affect the plan recorded for the account. You can manage an active subscription through the Stripe billing portal when the account has access to it.

The application does not include an automated subscription-refund action, refund schedule, or refund eligibility rule in code. This policy does not state a refund deadline or promise a refund. Contact the business email in Operator details below with subscription charge questions.

Rent payments are ACH direct charges on the landlord's own Stripe connected account. RentMochi is not the merchant of record for rent. A rent refund request or payment dispute is between the tenant and landlord; contact the landlord who received the rent payment.

Stripe processes the ACH payment. The landlord's Stripe account is responsible for handling the direct charge and any refund or dispute process for that rent transaction.

Use the business contact email shown in the Operator details section above for subscription charge questions. For a rent payment, contact the landlord directly.