Terms and Conditions

RentMochi provides software for organizing rental-property records and assisting with property operations. By creating an account or continuing after accepting the terms at sign-in, you agree to these terms and the linked privacy notice, cookies policy, and refund policy.

RentMochi is operated by an individual sole proprietor based in Texas, United States. See Operator details below for contact information and governing-law and venue details.

You are responsible for using an account you are authorized to access and for the information, documents, property records, tenant records, messages, and financial entries you submit. Keep access credentials private and review information before relying on it.

You give RentMochi permission to process the information you submit as needed to provide the features you request, including saving records, generating documents, responding to chats, and using integrations you connect. Your data remains subject to the storage and provider disclosures in the Privacy Policy.

RentMochi may use AI services to answer questions, summarize records, extract document fields, suggest classifications, or draft content. These outputs can be incomplete or wrong. Review source documents and proposed changes before using them.

RentMochi assists with operations and analysis, but you remain responsible for final financial, legal, leasing, tax, and property decisions. The service is not a substitute for a qualified professional, and it does not act as your property manager.

Mochi is not a property manager and does not pretend to be one.

We do not train AI models on your content ourselves. Google and OpenAI are contractually barred from training on API inputs. DeepSeek's terms permit it to use submitted content to improve its models.

Your leases, receipts, messages, and financial records are processed for one purpose: to deliver RentMochi to you.

Owner-chat prompts and relevant property context go to Google Gemini by default, or to DeepSeek when selected in our deployment configuration. Resident-chat prompts and relevant tenant and property context go to OpenAI by default, or to Google Gemini or DeepSeek when selected. Utility text tasks, including memory compaction, listing drafts, negotiation assistance, natural-language query planning, and property summaries, go to OpenAI by default, or to Google Gemini or DeepSeek when selected. Google Gemini also processes onboarding chat, public demo chat, OCR, document extraction, and grounded vendor and price lookups. OpenAI may receive bounded document text for fallback metadata extraction. When configured, an automated second-opinion check sends an uploaded lease's extracted fields and OCR excerpt to DeepSeek. Content sent to DeepSeek is processed and stored on servers in the People's Republic of China. DeepSeek's terms permit it to use submitted content to improve its models. This applies to tenant content when tenant-facing features use DeepSeek.

Some features send information to providers that operate the requested service, including Google Drive, AI providers, email and messaging providers, payment providers, and search or lookup services. Their role depends on the feature and configuration you use; the Privacy Policy describes the code paths currently present.

When you connect an account or submit information to a third-party service, that service may process the information under its own terms and privacy notice. You can disconnect supported integrations in the product where that option is available.

RentMochi subscription plans are offered through Stripe Checkout. Available coupons may change the plan recorded for an account. Subscription management is provided through Stripe's billing portal when available. Current pricing and billing details are shown in the product and checkout flow.

Tenant rent payments are ACH direct charges on the landlord's own Stripe connected account. RentMochi is not the merchant of record for rent. Rent payment refunds and disputes are between the tenant and landlord; contact the landlord about a rent charge or dispute.

See the Refund Policy for the distinction between RentMochi subscription billing and rent paid to a landlord.

Features depend on account configuration, connected providers, and current product availability. The application may change as it is developed. No availability, accuracy, or uninterrupted-service guarantee is stated here.

Do not use the service to break the law, access another person's account or records without authority, or interfere with the service or its security.

These terms are governed by the law of the State of Texas, United States. Venue for disputes is in Texas. For questions about these terms, use the contact email in Operator details above.